Increased Independence and Security
When you are purchasing off-the-shelf software, you are dependent on the company that has developed it. The pricing, terms and conditions, and future of the business, are all out of your hands.
If that company suddenly goes bankrupt or stops updating the product, you will have a nerve-racking and limited time to find a new software provider. A customized software can solve cybersecurity problems by configuring the security measures for the specific needs in the business.